Dedicated Support
To ensure continuity in a Provider's relationship with us, we assign a dedicated Sales Representative who will be available to give assistance and answer questions.
The Provider Services Department takes care of daily needs — from ordering system units to returning alarm pendants. Whenever an issue arises, they will get answers and find solutions promptly. Our highly-trained Monitoring Center team handles every call with compassion and professionalism, making sure our Provider’s clients are well cared for at all times.
To give Providers thorough hands-on experience with Pioneer equipment, procedures and technologies, we also provide personal on site training.
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